Privacy Policy

Privacy Policy

Effective Date: December 2024

At Elevated Impact Solutions ("EIS," "we," "our," "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ("Site") or engage with our services.

1. Information We Collect

We may collect personal and non-personal information from you in various ways, including but not limited to:

a. Personal Information:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Payment Information: Billing address and payment details for services.

  • Account Information: Login credentials if applicable.

  • Service Information: Details you provide during consultations, intake forms, or other service-related interactions.

b. Non-Personal Information:

  • Usage Data: IP address, browser type, operating system, and pages visited on our Site.

  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our services.

  • To process transactions and send related information, including confirmations and invoices.

  • To respond to inquiries, requests, or customer support.

  • To send administrative communications, updates, and promotional materials (with your consent).

  • To analyze usage and improve our Site, services, and offerings.

  • To comply with legal obligations and enforce our terms.

3. Sharing of Information

We do not sell your personal information. However, we may share your information in the following ways:

  • Service Providers: With trusted third-party vendors and service providers who assist us in operating our business (e.g., payment processors, IT support, analytics services).

  • Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests.

  • Business Transfers: In connection with a merger, sale, or transfer of assets, your information may be included.

4. Your Choices and Rights

a. Opt-Out:

You can opt out of receiving promotional emails by following the unsubscribe instructions provided in the email.

b. Access and Update:

You have the right to access and update your personal information. Please contact us to request corrections or updates.

c. Cookies:

You can control cookies through your browser settings and opt out of certain tracking technologies.

5. Security of Your Information

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure.

6. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

8. Children’s Privacy

Our Site and services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will delete it promptly.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our Site. Please review this page periodically for updates.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Elevated Impact Solutions
Email: Support@elevaalma.com
Phone: 925.364.5560
Address: PO Box 4037, Vallejo, CA 94590

Thank you for trusting Elevated Impact Solutions. We are committed to safeguarding your privacy and ensuring transparency in our practices.